FAQ
Q:Are you manufactory or trade company?

A:We are professional manufactory, which specializes in TN, HTN, FSTN, STN monochrome LCD,LCM,COB,COG modules more than 10 years in ShenZhen ! Our advanced full set equipments make sure good quality and competitive price!
Q:how can we guarantee quality?

A:Always a pre-production sample before mass production;
Always final Inspection before shipment;
Q:why should you buy from us not from other suppliers?

A:The company has been engaged in LCD industry for many years, and has stable supply of goods. It is an ideal cooperative partner with the sincere management of spot reserve company, absolute confidence in products, professional and meticulous service.
Q:How can i find the right product?

A:Please send us your requirements, we will recommend our standard products, if it’s not fit, we will do the necessary adjustment & customization.
Q:How to customize the product?

A:Customized procedures goes like this: Project scope clarification → Fill TSD Requirement Form → Engineering analysis → Cost→Evaluation → Customer confirmation → Providing drawing → Customer confirmation → Sampling → Customer approval → Mass production
Q:Do you accept sample order or small quantity order?

A:Yes, you can place sample orders for testing first, and small quantity order as pilot production (no less than MOQ)
Q:What are the payment terms?

A:We usually accept T/T, Paypal, other terms to be negotiated.
Q:What’s the lead time?

A:Usually 3~5 days for sample orders if goods are in stock, and 4~5 weeks for mass production (basing on the quantity and product)
Q:What’s the difference for projected capacitive touch panel and surface capacitive touch panel?

A:Projected capacitive touch panel can support multi-touch,but surface capacitive touch panel only support single touch.Also, only the projected capacitive touch panel support touch with thick cover glass.
Q:What’s the max size for your touch screen?

A:55”
Q:You suggest how much gap between CTP and LCD?

A:It’s better over 1mm. At least need keep 0.5mm gap between CTP and LCD.
Q:Your touch screen support what OS?

A:Win XP,Vista 7,CE*,Linux*.Contact our sales for more details.
Q:You suggest how much gap between CTP and LCD?

A:It’s better over 1mm. At least need keep 0.5mm gap between CTP and LCD.
Q:Whether your touch screen has thickness limitation for cover glass?

A:Yes,it depends on the size.Our touch screen can work with 6mm cover glass.For more details,welcome contact to us.
Q:How many touch points it support?

A:Max 10 touch points (depends on the size of touch screen and the cover glass thickness of CTP).
Q:Can I use 3.3V power supply?

A:The touch panel can work between 1.8v-5v power supply.
TEL:
86-755-86725320
FAX:
86-755-86725320
EMAIL:
SALES@TOPO-VISION.COM

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Room 215, Building D, Huahan Innovation Park, No.16 Langshan Road, High-tech Industry Park North, Nanshan District, Shenzhen 518057, China
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